Team

Get to Know Our Spa Family

Meet the heart of Third Avenue Spa! Our team is more than just skilled professionals—we’re a family dedicated to making every visit warm, welcoming, and unforgettable. Each of our team members brings unique talents and passions that help create the exceptional experience we’re known for. Get to know us a little better below, and discover what makes Third Avenue Spa so special!

Meet Patricia

Spa Owner

Meet Chantal

Team Lead / Esthetician

Meet Montanna

Spa Director

Meet Maja

Esthetician

Meet Shandi

Esthetician

Meet Gina

Esthetician

Meet Olivia

Esthetician

Meet Mattie

Permanent Cosmetics Artist / Esthetician

Meet Maria

Esthetician

Meet Beth

Esthetician / Makeup Artist

Meet Jasminka

Registered Massage Therapist

Meet Mariana

Esthetician / Makeup Artist

Meet Abbey

Guest Services

Meet Melanie

Guest Services

Spa Treatments

Facials
Manicures + Pedicures
Massage + Body Treatments
Hair Removal
Lash + Brow
Semi-Permanent Makeup by Mattie

Third Avenue Spa is the perfect place to get away from your busy, hectic life. Step inside and let us help you indulge in guilt-free me time.

PATRICIA BERTOLI,
OWNER OF THIRD AVENUE SPA

What is your cancellation policy?

We kindly request 24 hours’ notice for any appointment cancellations or rescheduling. This allows us to offer the spot to another client. Cancellations made within 24 hours of the scheduled appointment may be subject to a fee. * 48 hours’ notice is required for specialty treatments requiring extended service times.

Does Third Avenue Spa have Registered Massage Therapists?

Yes, we do! Our Registered Massage Therapist Jasminka has been with us for 25+ years. Her massages are fully insurable.

What should I do to prepare for my appointment?

To ensure the best results:

For massages: Arrive hydrated and let us know of any specific areas of tension.

For facials: Avoid sun exposure and heavy makeup.

For waxing: Ensure hair is at least 1/4 inch long and avoid exfoliating products for a week before your appointment.

What is the difference between a basic facial and a customized facial?

Great question! Our G.M. Collin Basic Facial includes standard steps like cleansing, exfoliation, steaming, extraction (if needed), mask application, and moisturizing. It provides general skin care and addresses common skin concerns using a set routine and products.

In contrast, our G.M. Collin customized facial is tailored specifically to your skin type, concerns, and goals. It starts with a thorough skin analysis to determine the most suitable products and treatments for your unique needs, and may include additional steps or specialized treatments such as targeted serums, masks, or advanced techniques. This personalized approach helps address specific issues like acne, hyperpigmentation, or aging for more effective and targeted results.

Although our estheticians ensure that BOTH of these treatments are thorough and relaxing experiences, the main difference between to the two is that Customized facials offering a more personalized touch to meet your individual skin needs!

Testimonials

We love providing a luxury experience for all of our guests!

Relaxing, clean space that smells so divine.
- Tracy S.
Amazing experience with Natalie! Had a wonderful facial with her and absolutely loved it. The owner was an amazing person and the ambiance of the place was perfect! Would highly recommend going there not just because of the great…
Hands down, my favourite spa in Ottawa!
- Sarah O.
Third Avenue Spa is exceptional. I have always felt warmly welcomed and appreciated every time I enter this beautiful space. I have never felt as safe, and genuinely cared for as I do with Jasminka. She meets me every…